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Company Culture
Company Vision

Become the Preferred Full Service MRO in the World

Culture Fundamentals

Performance

- Strive efficiency:

We continuously improve our processes, facilities and capabilities to provide our customers with on-time service.

We are motivated, with a "Yes We Can" attitude, focused on customer satisfaction and delivering a high quality product on time at best value.

We take the initiative to continuously learn and improve building a strong “Lean” organization culture that exceeds in delivering full services.

- Swift execution :

We cascade down to every level of corporate strategy, and to ensure the each level can execute the task with discipline effectively .

- Satisfy Customer:

We carefully listen and  apply what the customer says . Promptly align the implementation with customer needs.

Compliance

- Safety / Quality & Ethics :

We strive for continuous quality improvement in all that we do so that we will rank among the world's premier MRO’s in customer, employee and community satisfaction.  

We have set the highest safety standards in our industry.  We demand an exceptional safety culture driven by the highest principle.
  
We commit to conduct our business in the highest standard of ethic way.

Diversity

- Staff Care :

We care our staff, value the skills, strengths and perspectives of our diverse team. We admire and encourage to speak out different opinions and work together to find solutions.

We promote a participatory work environment with mutual respect that enables our people to grown  and share the success with the company .


Core Competency - Employees

Integrity                                                                                                                                                                                                      
Treat others fairly and respect. always demonstrate a positive attitude in work . Displays high standards of ethical conduct and understands the impact of violating these on the organization, self and others

Job knowledge
Have a satisfactory level of technical and professional skills/knowledge in job-related areas which keep current with developments and trends in areas of expertise.  Apply knowledge, skills, and mastery of job processes to achieve results.  Demonstrate the expected proficiency in use of required tools. Expertise is recognized and sought by others.

Quality of Work            
Consider the accomplishment of tasks. Work is completed consistently on time, free of error, and safely, with the details attended to.  Deliver products and services that consistently meet or exceed expectations with little or no rework required.  Strive for continuous quality improvements and more efficient work processes.  Use time and resources effectively.

Responsibility/Initiative
Contribute actively to achieve the goals. Self motivated with actions taken proactively. These actions are creative and beyond those required to achieve the minimum acceptable level. Can be depended upon to preserve and carry though to complete any task. Take ownership of his/her actions.

Problem Solving
Break down complex problems into manageable projects. Gather, examine and interpret data from various sources. Generate effective solutions to problems. Make sound business decisions. Generate alternative approaches to problem solving. Demonstrate awareness of consequences or implications of judgment. Generate and implement new and useful ideas that reflect “thinking outside the box”.  Explore alternatives and take risks and try new approaches.

Planning & Organizing
Ability to plan and organize time to work both productively and efficiently as well as maximize the quantity and quality of work. Ability to set priorities, and complete assigned tasks within schedule constraints. Ability to create logical plans and establish a course for themselves and other to achieve their goals. Able to allocate and manage people and resources to meet schedules or complete phases of a plan.

Teamwork
Effectively participate in accomplishing team goals and create group cohesion. Give and seek specific, constructive feedback. Work effectively with other work groups. Value the contributions of people form diverse backgrounds. Involve others in decisions that affect them.

Customer Satisfaction
Dedicated to meeting the expectations and requirements of internal and external customers. Understand customers' current and future needs and get first-hand customer information and use it for improvements in products and services. Meet customer commitments and keep customers informed. Seek and use customer feedback. Act with customers in mind. Establish and maintain long-term effective relationships with customers and gain their trust and respect.

Execution                                                                                                                                                                                                    
Doer who have a clear goal and can set priority in his daily work. Maintains commitment to goals in the face of obstacles and frustrations. Exhibits a strong sense of urgency for accomplishing work.

Communication Skills
Effective in communicating ideas in individual and group situations.  Listen and demonstrate understanding. Clarify meaning for others. Speak with clarity and precision. Able to communicate with a diverse audience. Able to generate clear and concise reports which convey ideas in a professional manner.

Leadership Competency

Lead by Goals
Delegate tasks and give your associates the authority to perform them. Agree on clear goals and allow sufficient space so that creativity, self-confidence and accountability can be developed. This enables you to lead your associates to success.

Inspire Others
Energize, excite, and motivate others.  Create and model a confident and winning atmosphere.  Build teams whose impact is far greater than the sum of its parts.  Celebrate success and learn from disappointments.  Create an atmosphere where all see opportunities to stretch, take risks, create, contribute and learn.

Result Orientation
Promises made, promises kept.  Doesn't rationalize shortfalls and is accountable.  Demonstrate strong operational skills.  Marshal the other leadership attributes in meeting commitments. Capitalize on unanticipated opportunites and changing circumstances to meet commitments. Keep focused on the required results.

Decision Making
Identify and understand issues, problems, and opportunities. Compare data from different sources to draw conclusions. Use effective approaches for choosing a course of action or developing appropriate solutions. Take action that is consistent with available facts, constraints, and probable consequences.

Develop & Coach Associates
Provide timely coaching, guidance, feedback to help others improve skills and excel on the job and meet key accountabilities and achieve challenging goals.  Advise and systematically support your associates in their professional development. Support them if there are suitable opportunities for, or if they desire, further development somewhere else in the company.

 

 

 

 


 












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